FAQ

Fill out the application form and a Butcher Shoppe Team member will reach out with details on how to get started.

We will create a dedicated team page that can your team members can share with their family and friends. Each team page has a curated selection of Butcher Shoppe products for purchase. For each item sold, $10 goes back to the team. At the end of the fundraiser, proceeds will be paid out to your team.

You decide how to get the word out! Share your fundraiser by emailing family and friends or reaching out on Facebook, Instagram, or other Social Media platforms. Or get local in your community and share your fundraiser by going door to door in your neighborhood or community. During onboarding our team will provide best practices and tips on how to make your program a success.

Our team will work with you to set the ideal timeframe for your fundraiser, whether that’s three months or a full year, we’re flexible to meet your needs.

We are a multi-generation family business since 1984. We’re a full-service butcher counter that just so happens to be online; it’s like walking into your favourite butcher without leaving home!

We’re truly passionate about what we do and are committed to artisan butchery:

We have decades of experience in the meat business, starting from our humble beginnings in the meatpacking district of New York, to the day we opened the doors to The Butcher Shoppe in Toronto’s Kensington Market in 1984, to where we are today.

We cut every order by hand, the way you want it, while always staying true to the traditional methods of butchery (the old-school way of ageing, smoking, pickling, curing, and cutting meat).

We care about the details, which is why we have such high standards about who we buy from and how long we age our meat for.

We offer the ease and convenience of online ordering and next-day delivery.

You can find us at 121 Shorncliffe Rd, Etobicoke, ON M8Z 5K7

Our fundraising products are sold frozen for convenient storage and longer shelf life.

All of the products featured on our fundraising page are locally sourced and carefully selected by The Butcher Shoppe.

Unless specifically stated (like our range of Organic Chicken), our products are not organic.

Yes, we do carry halal items. Product pages will clearly specify which products are halal.

Our products are not Kosher.

Beef grading is a classification system that assesses the various characteristics of an animal to determine the quality. Early in the process of breaking down cattle, government graders give that animal a grade based on metrics including: marbling (or “frosting” as it is known in Japan), which tends to indicate better flavour, the age of the animal, the size and the shape of each of the muscles, and the amount of fat that covers the muscle. All the beef items are AAA grade and above.

Placing an order with The Butcher Shoppe only takes a few simple clicks:

1. Follow the link to your team’s fundraising page.

2. Add the items you’d like to purchase to your cart. Every box purchased contributes directly back to the team.

3. Review your order and follow the prompts to select either Store Pickup or Refrigerated Delivery along with your preferred date.

4. Click the red “Check Out” button and enter your contact and payment information.

That’s it! You’ll receive an email confirmation once your order has been placed.

There is no minimum order required for free delivery.

Yes, pickup is available from our retail store located at 121 Shorncliffe Rd, Etobicoke, ON M8Z 5K7. Store pickup hours are Monday to Friday from 11:00am – 6:00pm and Saturday 10:00am - 1:00pm.

We're sorry to hear that. If you reach out to info@butchershoppe.com or call 416-234-2290 a member of our team would be happy to help find a solution. We have a 24-Hour return policy, which means that you have 24 hours after receiving your delivery to initiate a claim or return request. 

We deliver throughout the Greater Toronto Area and within a 200 kilometre radius from the city. Our delivery zone is generally from Oshawa to Niagara, west to London and north to Bracebridge. If you’re unsure whether we deliver to you or not, simply send us your postal code or add your postal code to the cart page. If you are able to see delivery dates then we deliver to your location.

There is no delivery charge on orders placed though the fundraising link.

Yes, you can set a specific delivery date that suits your schedule. If you need to change your order or delivery date, please call us at (416) 234-2290 or email us at info@butchershoppe.com.

We deliver six days a week, from Monday to Saturday for wholesale customers. Our retail deliveries are between Tuesday - Friday every week!

Orders are delivered in temperature-controlled conditions.

Yes, since our products are delivered fresh, we require you to be home for the delivery. If you're not home, our drivers will try to re-deliver at the end of the day or we'll reach out to reschedule your order for the next day instead.

Your order will arrive between 1pm and 6pm on your selected delivery date.

Of course! Please just ensure that you specify your unit number within your delivery address and provide a buzzer code, if needed.

Of course, we’d be happy to see you! Just ensure you select “Store Pickup” when placing your order. Online Orders can be picked up from 121 Shorncliffe Rd, Etobicoke, ON M8Z 5K7 at the following times: Monday to Friday from 11:00am - 6:00pm and Saturday from 11:00am - 1:00pm.

The pick up process couldn’t be more simple. When it’s your chosen date and time, simply come to our Shoppe (121 Shorncliffe Rd, Etobicoke, ON M8Z 5K7) and enter the reception area. You’ll be asked for your order number, which can be found within the confirmation email, and a member of our team will bring out your order. 

If you need to change your pick up date, please call us at (416) 234-2290 or email us at info@butchershoppe.com with as much notice as possible and we’ll do our best to accommodate.  

We recommend that you put the order in the freezer once its recieved. Most meat will hold in a deep freeze for up to a year. For best practices around meat handling, see Safe food handling in the home from Canada.ca.

Absolutely. Most of our cuts of meat can be prepared in a large pan, preferably a cast-iron skillet, on high heat. The trick is to season meat appropriately and use the right temperature to achieve that nice crusty sear on the outside. Some of our product pages include recommendations on preparation, including instructions for preparing meat on the stove.